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Outlook 2016 offline address book not updating cached mode

outlook 2016 offline address book not updating cached mode-27

Worth checking out: here is another as it relates to generating the OAB: See the below link for Exchange 2010 OAB GAL not updating This link also contains entire documentation in PDF format with screenshots to help.Hi, Here's my problem: When in cached mode, I am unable to see new users/DLs in the global address book.

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Use Cached Exchange Mode to work with items in your Office 365 or Microsoft Exchange Server mailbox even when your network connection is slow or unavailable.It will updated automatically every 24 hours or if Outlook is restarted after the OAL generation is completed on server.Your OAB generation server can be determined by Get-Offline Address Book | Select Server The successful completion of OAB generation can be checked in the application logs of this server.With some extra effort (see below), the Outlook Address Book can also display contacts from another user's mailbox, making it easy for an assistant to use the boss' contacts to address messages.Display Other User's Contacts in Address Book | Notes | More Information This doesn't work in Outlook 2013 and newer.Made sure that the mailbox was not configured to be hidden from the Exchange global address list. Verified I could see the user in the GAL when I was in Outlook Web Access. Waited until after the next Exchange maintenance to see if the OAB updated. If just your own, can other users see this new user?

I can see the user in the GAL while I'm in OWA, so this made me think that the issue may be with the offline address book. I updated the offline address book with the following Power Shell command: update-offlineaddress book - id Default OAB Note: Default OAB is not the real name of the offline address book. I had a similar question with plenty of juicy Experts Answers managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.

I know that it takes 24 hours or more to update the address book while in cached mode, but it's been almost a week now.

When I disable cached mode, I see the updated address book. This happens on more than one computer/user account.

I'm unable to update any of my Outlook 20 clients offline address books.

If I blow out their profile and re-sync they get current / new addresses, however, if a user is added they are not updated. The 'C:\Program Files\Microsoft\Exchange Server\V14\Exchange OAB' folder is showing not updated in a month. check whether OAB is properly generated on the server.

The schedule we have configured is a custom schedule that should update every hour.